New Era Communications
“Sales Skills are Life Skills”
Need an extra push to grow your exisiting business or get a new idea off the ground? Let me help you reach your goals.
As a professional training organization, we focus on the three cornerstones of entrepreneurial success to ensure your business moves from surviving to thriving.
The Three Cornerstones of Entrepreneurial Success
Sales – Marketing – Customer Service
In the competitive landscape of startups, these three components are crucial for building a solid foundation and fostering sustainable growth. So, why these pillars are indispensable for the entrepreneurial journey. Sales, marketing, and customer service are indispensable for startups aiming to thrive and succeed. By focusing on these pillars, entrepreneurs can build a resilient business model, adapt to market dynamics, and achieve sustainable growth.
SALES
Sales are the lifeblood of any business, especially for startups. Your sales validate the market demand for your product or service by providing essential feedback on what is working. Most importantly, the revenue generated from your sales is crucial for funding your operation and expansion goals. The successful execution of this cornerstone will confirm the businesses viability and sustainability.
MARKETING
Marketing is the strategic approach to promoting and selling products or services. Effective marketing strategies target the right audience and drive customer acquisition. When correctly applied your marketing program will attract, engage, and retain customers effectively driving more sales and revenue growth. Some of the many actions taken will encompass market research, branding, advertising, and promotional activities. This will build brand awareness and establish credibility; this will differentiate our startup from competitors and communcate your unique value proposition.
CUSTOMER SERVICE
A sales transaction completes itself at the stage of customer service. Successful startups do not subscribe to the one and done method of doing business! Customer service builds trust and strengthens relationships with customers. It is critical for entrepreneurs to know that customer service is the support provided to customers before, during, and after their purchase. It encompasses customer inquiries, complaints, and assistance, aiming to ensure complete customer satisfaction and retention. This crucial element of brand reputation can make or break a startup’s success. Positive customer experiences lead to higher customer retention rates and lifetime value.